I highly recommend the Optimum Business Management solution. Optimum team has been extremely responsive to our needs and has produced many valuable and useful reports for the Regional teams as well as all of our Dealers. If you want any more specifics on my recommendation, please feel free to call or email me and I will be happy to share my experience with Optimum team and their systems.

Manager - Business Management, A Japanese Automotive Company in Southern California

We have been able to eliminate paper and file documents electronically saving time and money. We launched earlier this year and are pleased with the system. We piloted with some of the larger dealerships that have submitted packages to us and other OEMs and their feedback was positive. A large dealer with a Tier-1 OEM told us that this system was the easiest and most intuitive system he has used with any OEM.

Manager - Retail Planning, A Korean Automotive Company in Southern California

We have had the pleasure of working with Optimum Warranty for the last few years. Everyone has been great to work with. The sales team listens to what we need and want. They have been great at coming up with solutions and helping us implement them. When we have ideas they are eager to listen. On the rare occasion that there is a problem, we get prompt attention and the issues are resolved quickly. I would recommend Optimum Warranty to anyone looking for an online warranty solution.

Warranty Manager, Large RV Company in Indiana

I’ve worked with Optimum Info and found them a reliable and trustworthy partners. During the time we have worked together, the team has met every deadline and full delivery of the requirements agreed. With every integration, the Optimum Info team has worked very hard to earn and keep our client satisfaction. The solution they delivered to us has been what they promised, a stable, resilient, and highly available tool. Our users have not reported issues using the tool.

Field support Manager, Automotive Captive Finance Company

We launched the Optimum Business Management system for Corporate, Regions, Field and Dealers in CY2011. It was a seamless transition from our previous system thanks to Optimum’s equally strong technical and business expertise and experience. The team understands various business requirements, data security and unique organizational set ups to ensure successful system integration.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

In addition to Optimum's willingness and capability for a fully customized system design, fundamentally, the team always wants to make sure that the business management system is fully utilized and leveraged whenever possible. Our system is user friendly, has a logical structure and is equipped with built-in guidance and help. The Optimum team has become a true business partner for us and our business management system is fulfilling many different specialized functions for us.

Sr. Business Management & Standards Manager, Automotive Company in Southern California
Optimum’s Field Operations and Contact Management Solution is a comprehensive system for field managers that helps manage all aspects of dealer contact and collaboration through an easy to use and feature-rich platform.

Effective dealer contact and collaboration is vital to maintaining and growing a healthy retail network. Companies that have a good system for managing dealer contacts and on-going collaboration can dramatically improve the effectiveness of their field operations and retail network and gain an advantage over the competition.

Optimum offers a platform that brings all information pertaining to dealers at one place, making it much easier for field managers to manage all aspects of dealer contact – right from scheduling to preparation to recording meetings and tracking action items and managing various other aspects of dealer collaboration. Our system helps improve communication, collaboration and commitment between a company and its retail network.


Key Benefits of the Optimum platform

  • Significantly reduces the time field managers spend preparing for dealer visits.
  • All dealer follow-up items are captured and available at one place. No need to rely on Outlook emails or personal excel lists.
  • Provides clear visibility of issues / concern to management and facilitates the monitoring of initiatives.
  • Assess dealer processes in specific operational areas
  • Excellent way to organize information & history of dealer contacts for any dealer action.
  • Provides dealership assessments based on defendable facts and KPIs
  • Helps field managers become a consultant / coach to their dealers

Key Features

  • One aggregate platform to analyze dealer performance metrics for field managers
  • Integrated system for both sales and after-sales operations
  • Meeting planning and scheduling functionality with ability to define participants, agenda and send meeting invitations
  • Review and document discussion details, action items and performance goals
  • Track action items with responsibilities, timelines and follow-up
  • Document results of the contact meetings
  • Manage & track corporate / field assignments and initiatives relevant to the network
  • Carry out quick dealer process assessments through checklists
  • Performance reports to analyze network performance
  • Management reports to track contact meetings, action items, field assignments and initiatives.

I highly recommend the Optimum Business Management solution. Optimum team has been extremely responsive to our needs and has produced many valuable and useful reports for the Regional teams as well as all of our Dealers. If you want any more specifics on my recommendation, please feel free to call or email me and I will be happy to share my experience with Optimum team and their systems.

Manager - Business Management, A Japanese Automotive Company in Southern California

We have been able to eliminate paper and file documents electronically saving time and money. We launched earlier this year and are pleased with the system. We piloted with some of the larger dealerships that have submitted packages to us and other OEMs and their feedback was positive. A large dealer with a Tier-1 OEM told us that this system was the easiest and most intuitive system he has used with any OEM.

Manager - Retail Planning, A Korean Automotive Company in Southern California

We have had the pleasure of working with Optimum Warranty for the last few years. Everyone has been great to work with. The sales team listens to what we need and want. They have been great at coming up with solutions and helping us implement them. When we have ideas they are eager to listen. On the rare occasion that there is a problem, we get prompt attention and the issues are resolved quickly. I would recommend Optimum Warranty to anyone looking for an online warranty solution.

Warranty Manager, Large RV Company in Indiana

I’ve worked with Optimum Info and found them a reliable and trustworthy partners. During the time we have worked together, the team has met every deadline and full delivery of the requirements agreed. With every integration, the Optimum Info team has worked very hard to earn and keep our client satisfaction. The solution they delivered to us has been what they promised, a stable, resilient, and highly available tool. Our users have not reported issues using the tool.

Field support Manager, Automotive Captive Finance Company

We launched the Optimum Business Management system for Corporate, Regions, Field and Dealers in CY2011. It was a seamless transition from our previous system thanks to Optimum’s equally strong technical and business expertise and experience. The team understands various business requirements, data security and unique organizational set ups to ensure successful system integration.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

In addition to Optimum's willingness and capability for a fully customized system design, fundamentally, the team always wants to make sure that the business management system is fully utilized and leveraged whenever possible. Our system is user friendly, has a logical structure and is equipped with built-in guidance and help. The Optimum team has become a true business partner for us and our business management system is fulfilling many different specialized functions for us.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

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