I highly recommend the Optimum Business Management solution. Optimum team has been extremely responsive to our needs and has produced many valuable and useful reports for the Regional teams as well as all of our Dealers. If you want any more specifics on my recommendation, please feel free to call or email me and I will be happy to share my experience with Optimum team and their systems.

Manager - Business Management, A Japanese Automotive Company in Southern California

We have been able to eliminate paper and file documents electronically saving time and money. We launched earlier this year and are pleased with the system. We piloted with some of the larger dealerships that have submitted packages to us and other OEMs and their feedback was positive. A large dealer with a Tier-1 OEM told us that this system was the easiest and most intuitive system he has used with any OEM.

Manager - Retail Planning, A Korean Automotive Company in Southern California

We have had the pleasure of working with Optimum Warranty for the last few years. Everyone has been great to work with. The sales team listens to what we need and want. They have been great at coming up with solutions and helping us implement them. When we have ideas they are eager to listen. On the rare occasion that there is a problem, we get prompt attention and the issues are resolved quickly. I would recommend Optimum Warranty to anyone looking for an online warranty solution.

Warranty Manager, Large RV Company in Indiana

I’ve worked with Optimum Info and found them a reliable and trustworthy partners. During the time we have worked together, the team has met every deadline and full delivery of the requirements agreed. With every integration, the Optimum Info team has worked very hard to earn and keep our client satisfaction. The solution they delivered to us has been what they promised, a stable, resilient, and highly available tool. Our users have not reported issues using the tool.

Field support Manager, Automotive Captive Finance Company

We launched the Optimum Business Management system for Corporate, Regions, Field and Dealers in CY2011. It was a seamless transition from our previous system thanks to Optimum’s equally strong technical and business expertise and experience. The team understands various business requirements, data security and unique organizational set ups to ensure successful system integration.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

In addition to Optimum's willingness and capability for a fully customized system design, fundamentally, the team always wants to make sure that the business management system is fully utilized and leveraged whenever possible. Our system is user friendly, has a logical structure and is equipped with built-in guidance and help. The Optimum team has become a true business partner for us and our business management system is fulfilling many different specialized functions for us.

Sr. Business Management & Standards Manager, Automotive Company in Southern California
Optimum Warranty Management system is a powerful and innovative solution that manages allows companies and their dealers and suppliers work closely across all aspects of warranty claims processing.

Our Warranty Management solution will help you achieve high level of dealer satisfaction and claims cost reduction, while improving processing efficiency and productivity in your organization.

Optimum US Warranty management platform helps companies eliminate information barriers and streamline information flow. It helps warranty and service process be more efficient and effective in decision making.


Benefits

  • Substantially improves customer experience during claim entry & tracking.
  • Significantly reduces the time spent in follow-up and phone conversations
  • Improves productivity of your warranty personnel
  • Provides analytics and insights to help analyze claim cost trends and root causes.

I highly recommend the Optimum Business Management solution. Optimum team has been extremely responsive to our needs and has produced many valuable and useful reports for the Regional teams as well as all of our Dealers. If you want any more specifics on my recommendation, please feel free to call or email me and I will be happy to share my experience with Optimum team and their systems.

Manager - Business Management, A Japanese Automotive Company in Southern California

We have been able to eliminate paper and file documents electronically saving time and money. We launched earlier this year and are pleased with the system. We piloted with some of the larger dealerships that have submitted packages to us and other OEMs and their feedback was positive. A large dealer with a Tier-1 OEM told us that this system was the easiest and most intuitive system he has used with any OEM.

Manager - Retail Planning, A Korean Automotive Company in Southern California

We have had the pleasure of working with Optimum Warranty for the last few years. Everyone has been great to work with. The sales team listens to what we need and want. They have been great at coming up with solutions and helping us implement them. When we have ideas they are eager to listen. On the rare occasion that there is a problem, we get prompt attention and the issues are resolved quickly. I would recommend Optimum Warranty to anyone looking for an online warranty solution.

Warranty Manager, Large RV Company in Indiana

I’ve worked with Optimum Info and found them a reliable and trustworthy partners. During the time we have worked together, the team has met every deadline and full delivery of the requirements agreed. With every integration, the Optimum Info team has worked very hard to earn and keep our client satisfaction. The solution they delivered to us has been what they promised, a stable, resilient, and highly available tool. Our users have not reported issues using the tool.

Field support Manager, Automotive Captive Finance Company

We launched the Optimum Business Management system for Corporate, Regions, Field and Dealers in CY2011. It was a seamless transition from our previous system thanks to Optimum’s equally strong technical and business expertise and experience. The team understands various business requirements, data security and unique organizational set ups to ensure successful system integration.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

In addition to Optimum's willingness and capability for a fully customized system design, fundamentally, the team always wants to make sure that the business management system is fully utilized and leveraged whenever possible. Our system is user friendly, has a logical structure and is equipped with built-in guidance and help. The Optimum team has become a true business partner for us and our business management system is fulfilling many different specialized functions for us.

Sr. Business Management & Standards Manager, Automotive Company in Southern California

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